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Which AI technologies have the greatest potential to improve customer service, and how can AI help companies improve customer satisfaction through chatbots, voice interfaces, and other tools?
AI technologies like Generative AI can really change the way we serve customers. For example, chatbots with machine learning capabilities can answer customer questions 24/7, quickly and accurately, eliminating service delays. Voice interfaces that understand context and intonation make communication with a company more natural and effective.
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